Standard shipping within the Contiguous United States is free for orders over $49, shipped with UPS Ground. AK/HI, US Territories, VI/PR, APO/FPO, and all other international countries are not included. Please be sure to provide a physical street address for the special shipping deal. UPS will not deliver to a P.O. Box. If you do not see' Free Shipping' in your shipping options, then your order does not qualify for the free shipping promo. Please contact us with any questions!

   Where do you ship from?

We are located in and ship orders from California and Florida.

  IMPORTANT : International Shipping

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Leilani Wholesale is NOT responsible for these charges if they are applied and are your responsibility as the customer. PLEASE NOTE: Order is non refundable if it is returned due to non-payment of local taxes or refused due to non-pick up for international packages.

   Can I pick up my order?

Unfortunately we do not have a retail/pick up location at this time. We apologize for any inconvenience!

   When will my order ship?

Most domestic orders are shipped within 1-2 business days Monday - Friday. There is no shipping/transit/delivery on weekends and holidays observed by UPS/USPS. As long as your order is placed before noon PST, it will be processed for shipping that same day. Orders placed after noon PST will be processed on the following business day.

   How long before I receive my order?

Time in transit depends on shipping method selected. Typically, standard shipping is 5-7 business days. We offer expedited shipping options if you need your items faster such as UPS Ground 5 Business Days, UPS 3 Business days, UPS 2 Business days, and UPS Next Day Air. Ship date is NOT included as part of transit time/days.

Please place your order BEFORE noon PST with expedited shipping for same day processing.